IT Support Apprentice job

Baltic Apprenticeships view
IT Support Apprentice
  • £8,112.00 annum
  • Apprenticeships
  • Posted: one year ago
  • Preston, Lancashire, United Kingdom
  • 1 vacancies
  • Expires on: 29-01-2021
Job Description

IT Support Apprentice


£8,112 per annum
Monday to Friday (40hrs per week)
7am – 4pm, 8am – 5pm, 9am – 6pm shifts on a rota
25 days hols plus Bank Holidays
Christmas party and other social events
Birthday off
Cycle to work scheme
1 day off to work on charity work
Annual party

As industry leaders in the technology field, Microsoft partner GB3 are expanding their supportive team through the addition of an IT Support Apprentice. You will work as a valued member of the GB3 team where in addition to your holiday entitlement you also get an additional day off to celebrate your birthday. Could you see yourself working here?

Located in a modern office space on the outskirts of the easily accessible Preston, you will develop your skills and knowledge through a range of exciting tech tasks and projects, all while gaining unrivalled support and mentoring from industry professionals.

Visit their website to find out more about the companyhttps://www.gb3.co.uk/

Roles & Responsibilities (will include but not be limited to):
· Provide 1st line support
· Logging helpdesk issues and escalating when necessary
· Remote access troubleshooting
· Configuring systems and updating software
· Make sure that the company CRM system is updated

Full training and support will be provided throughout your apprenticeship by both Baltic Apprenticeships and GB3.

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.


Desired qualities, skills & knowledge:

· Good communication skills both verbal and written
· Good telephone manner and admin skills
· Ability and desire to learn more about the IT industry.
· Passion for IT
· Willingness to learn
· Team player
· A methodical and logical troubleshooting mindset
· Due to the nature of the role, a full UK driving license is required for this role
· A minimum of Grade 4 in Maths, or equivalent, is required for this role


Download Job specification Details